B2Bioplants is a registered trademark of Green Up The City. The general terms and conditions of Green Up The City apply as well as additional general terms and conditions of B2Bioplants.

1) Applicability

1.1 Our general terms and conditions of sale apply to all our offers and deliveries.

1.2 These terms and conditions are exclusively governed by Dutch law.

1.3 By placing an order at our Online wholesaler, you accept our terms and conditions.

1.4 Almost all articles of B2Bioplants are protected by copyright. Full or partial copying of digital images is not permitted, except with prior written permission from Green Up The City.

1.5 Our customer service can be reached by e-mail: hello@b2bioplants.com

2) Agreement

2.1 Before the agreement is concluded via wholesale channels of B2Bioplants, the text of these general terms and conditions will be made available to the Buyer. If this is not reasonably possible, it will be indicated before the distance contract is concluded that the general terms and conditions can be viewed at the entrepreneur and that they will be sent free of charge to the Buyer as soon as possible at the request of the Buyer.

2.2 If the distance contract is concluded electronically, the text of these general terms and conditions will be made available to the Buyer electronically in such a way that the Buyer can easily store them on a durable data carrier. If this is not reasonably possible, it will be indicated before the distance contract is concluded where the general terms and conditions can be viewed electronically and that they will be sent free of charge to the Buyer electronically or otherwise at the request of the Buyer.

3) Prices of articles / shipping costs

3.1 The stated prices apply per piece in Euro.

3.2 The stated prices apply including VAT.

3.3 The shipping costs are not included in the price.

3.4 The VAT percentages differ per product group and country of delivery: for example plants 9% in the Netherlands, plants 6% in Belgium, other products 21% in the Netherlands (Legal VAT changes reserved)

3.5 B2Bioplants.com reserves the right to change prices on the site at any time. Placed orders are always delivered at the price according to the confirmation.

3.6 The shipping costs are always for the Buyer with the then applicable rates of the relevant carrier.

4) Delivery countries

4.1 Delivery of plants takes place to the Netherlands and Belgium.

4.2 Delivery is possible from Tuesday to Friday, except for the Wadden Islands.

4.3 A higher rate applies for delivery to the Wadden Islands and Belgium.

4.4 Orders are shipped within 1 to 21 days.

5) Delivery

5.1 Delivery normally takes place on the selected delivery day between 09:00 and 18:00.

5.2 Delivery of fresh plants takes place in many cases on the desired delivery day. However, it may happen that due to unforeseen circumstances at the relevant transport company, such as traffic congestion, the plants are offered later. This is generally not a problem for the plants because we carefully pack and send the plants. If you do experience problems with the delivery, please let us know immediately after delivery or at the latest 1 day after delivery by email: hello@b2bioplants.com

5.3 Delivery on national holidays and the day after is not possible.

5.4 Other items are shipped within 2 to 12 days

5.5 The buyer is always responsible for providing the correct address of the recipient. In the event of incorrect address details, missing recipient, wrong name on the door, PO box or rejection by the recipient, which means that the shipment cannot be delivered, the purchase price including shipping costs will be borne by the Buyer. Costs that arise due to quality losses as a result of delays in delivery due to possible delivery to the neighbors or a manager will also be borne by the Buyer.

5.6 Orders will be offered a maximum of 2 times. If the order cannot be delivered, the purchase price including shipping costs will be borne by the Buyer. Costs that arise due to quality losses as a result of delays in delivery due to possible delivery to the neighbors or a manager will also be borne by the Buyer.

5.7 Our articles are carefully packaged. If you are not satisfied with the quality of your order, or receive damaged products within the stated delivery period, please contact us as soon as possible via admin@greenupthecity.com.

5.8 During special offers and holidays, different delivery dates may apply. This will always be clearly communicated in the order confirmation.

6) Payment

6.1 Deliveries will only be made after payment by credit card or online bank transfer

6.2 Deliveries to companies on invoice are also possible. Please contact Green Up The City for this: info@greenupthecity.com.

6.3 You will automatically receive a confirmation by email after payment. This confirmation is also the invoice. The VAT is also stated on it.

7) Advertising

7.1 We do our utmost to deliver the best quality on time. If the delivery does not meet expectations, please contact us within 2 working days, preferably by email: hello@b2bioplants.com

7.2 Plants are fresh products and it is therefore possible that the plant deviates from the image shown. No rights can be derived from this difference.

8) Promotions / discounts

8.1 All promotions and / or discounts are only valid per promotion. No combination discounts are possible.

9) Packaging

9.1 The cardboard pot in which houseplants are delivered is waterproof for a few days to weeks, depending on the water requirements of the plant. If the pot is not completely watertight, no rights can be derived from this. We strongly recommend that you check the pot for any leaks upon delivery and afterwards.

10) Minors

10.1 Green Up The City will only enter into an agreement with persons who are of legal age or with persons who have the express permission of an adult.

11) Intellectual property

11.1 All photos, illustrations, texts, graphic material, (trade) names and logos shown or placed are the property of or licensed to Green Up The City and are protected by copyright, trademark law and/or any other intellectual property right. It is not permitted to reproduce, distribute, forward or make the aforementioned available to third parties (for a fee) without the express written permission of Green Up The City.

12) Cancellation

12.1 The customer can cancel his order no later than 48 hours before the desired delivery date by e-mail to hello@b2bioplants.com without giving a reason. This does not apply to plants, plants cannot be cancelled after ordering as they are living products and we are bound by the delivery conditions of the organic nurseries.

13) Returns

13.1 Products and plants cannot be returned. Because we are dealing with living products, it is not possible to return them. If you unexpectedly experience problems with the health of the plant or a delivered product, please contact us via hello@b2bioplants.com

B2Bioplants is a registered trademark of Green Up The City KvK 78749484.

VAT: NL003388746B02

Copyright

All content on our website is protected by copyright. Nothing from this website may be used for any form of media without written permission from Green Up The City. All products, images and texts of B2Bioplants are protected by copyright